Our Services

platforms

 

Stress-free services for finding, launching, and managing your online video platform.

CONSULTATIVE MATCHMAKING

The right platform for your use-case

There are too many platforms for the streaming industry—hundreds by our count—and functionality is advancing too rapidly. It’s hard to keep up. 

Luckily, Falcon is your partner in solving platform procurement problems. With decades of experience reselling, building, and managing the vast majority of streaming platforms on the market, we’ve become experts in advanced features.   

  • Sponsorships & eCommerce
  • Continuing education & eLearning
  • Virtual conferences
  • Viewer engagement tools
  • Enterprise security
  • Data & analytics
  • OTT solutions & much more

When your organization is ready to take the online video plunge, there is no need to write an RFP (or start googling) for solutions that may be outdated, inadequate, or inappropriate. Instead, turn to the unbiased consultative experts at Falcon to match you with the right platform for your needs.

 

Platforms We Love

CONFIGURATION

Launch with confidence

You’ve been handed the keys to your new streaming platform by the manufacturer… Now what? Who’s going to build out the platform with content and ensure all settings are perfectly configured?

Many platform makers do not offer services for configuring their product for new customers. Yet, it’s intimidating for customers to deploy a complex streaming platform from scratch.  That’s where Falcon comes in.

We take the daunting task of uploading thousands of assets to a streaming platform, configuring it to meet a complex use-case, and applying strict quality control practices to ensure your new platform works exactly the way it should. And we perform such tasks affordably and expeditiously.

Take the work and stress out of launching a complicated new platform by relying on the skills of Falcon to guarantee a smooth and flawless activation.

CONTENT CREATION

Graphics and copy designed to compel

An Online Video Platform is nothing without content; and the need for content goes beyond just video. Aesthetics, metadata, CTAs, and learning modules are all examples of supplemental content that must be included in an engaging media portal.

Falcon simplifies the process of creating and uploading assets into your streaming platform via our Content Creation services.

  • Graphic design (banners, tiles, logos)
  • Metadata (speaker bios, descriptions, search terms)
  • eLearning modules (assessments, certifications, surveys)
  • Copy writing (instructions, user experiences, social posts)

Quick, accurate, and affordable content makes your platform look beautiful!

INTEGRATIONS

Added oversight and management

Solid integrations are invaluable for all stakeholders. For users, providing a Single Sign-on (SSO) option allows them to forego creating a new username and password.  

For the platform owner, writing streaming analytics back to a CRM provides actionable insights that raise the value of your technology investment.

However, integrations can be messy. Coordinating multiple vendors working together with disparate technologies is a task for which few people have the patience.

Fortunately, Falcon provides a layer of oversight and quality assurance during the build and after the integration is deployed. We manage all vendors, and we ensure success for your end-users and data goals. And Falcon monitors your integration year-round, notifying the proper vendor when an update or patch is needed.

An integration can be complicated—Falcon keeps it simple.

PLATFORM TRAINING

1-on-1 instruction for your use-case 

When an instruction manual or message board is not good enough, Falcon provides personalized platform training for individuals and teams.

Don’t use 50% of your streaming platform, just because the rest doesn’t make sense. Falcon takes pride in empowering new administrators with the knowledge and support they need to maximize their platform investment.

Whether it’s a single in-depth platform demo, ongoing training sessions with multiple team members, or a support plan in which we are simply a phone call away, we are here to provide real-person answers in real-time.

Let’s get you comfortable. We are happy to help!

PLATFORM MIGRATIONS

Hired movers who won’t break your stuff

This isn’t your first rodeo. You’ve been streaming content to your audience for years, but now your platform isn’t keeping up.   

You’ve found your next-gen streaming platform, but what about your legacy content, users, and data?

Falcon provides migration services for moving archived media and data from one platform to another. No need to let the migration effort be a barrier to entry into the next best thing for your organization.

Imagine your new streaming platform perfectly setup with purchase history, viewer analytics, and archival footage, migrated from your old system…seamlessly.

ANNUAL MANAGEMENT

Full-service platform administration – 365

Year-round streaming strategies require cost and focus, but what if you don’t have the staff to manage a streaming project 24/7?

Falcon turn-keys extended streaming programs at a fractional cost of adding head count to your organization. Offloading the “busy work” to us frees you up to assess (then celebrate) the return on your investment.

Year-round services include:

  • End-user support
  • eCommerce management
  • Content creation & uploads
  • Platform refreshes
  • Marketing routines
  • Continued reporting & analysis

Turning your organization into a media channel is intimidating. Falcon takes the work and risk out of managing the distribution technology, so you can step back and evaluate ROI (…and have fun in the process).

Corporations

Solutions that engage internal and external customers

Associations

Solutions for streaming to members and beyond

 

Entertainment

Solutions that extend the experience

Sports

Solutions that increase and energize spectators 

Houses of Worship

Solutions that touch more lives

Government

Solutions that connect your community 

AV Partners

Solutions for equipment and labor resources

Platform Partners

Solutions for onsite content production 

Agency Partners

Solutions for streaming vendor relationships